Terms of service

TERMS OF SERVICE

Last updated: September 2026

OVERVIEW

This website is operated by Cruella. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are of legal age in your jurisdiction. You may not use our products for any illegal or unauthorized purpose.

SECTION 2 – PRODUCTS

All items sold by Cruella are vintage and pre-owned. Each piece is unique and sold in the condition described and photographed on the product page. We encourage you to review all photos carefully before purchasing.

SECTION 3 – PRICING

Prices are displayed in EUR and are subject to change without notice. We reserve the right to modify or discontinue products at any time.

SECTION 4 – ORDERS & PAYMENT

We reserve the right to refuse any order. Payment must be completed at the time of purchase. We accept the payment methods listed at checkout.

SECTION 5 – SHIPPING

Orders are shipped from Porto, Portugal. Delivery times and shipping rates are outlined on our Shipping & Delivery page. All orders include tracking.

SECTION 6 – RETURNS & REFUNDS

Our return and refund policy is outlined separately on our Returns page and applies to all purchases made through this store.

SECTION 7 – ACCURACY OF INFORMATION

We are not responsible for any inaccuracies in product descriptions, images, or pricing that may occur. We reserve the right to correct any errors and to update information at any time.

SECTION 8 – GOVERNING LAW

These Terms of Service are governed by the laws of Portugal.

CONTACT

Questions about the Terms of Service should be sent to us via our Contact page.