FAQs
Are all your items authentic?
Yes. Every item is carefully selected and inspected before being listed. We only sell genuine pre-owned items.
Are your items cleaned before shipping?
Yes. Every item is cleaned or washed before being shipped.
Will I receive the exact item shown in the photos?
Yes. All our photos show the exact item that is for sale, allowing you to see its condition as accurately as possible before making a purchase.
Do you restock sold items?
Usually not. Most of our items are one of a kind, so once they are sold, they become unavailable. In some cases, we may have more than one of the same model, but these situations are occasional. As a general rule, we do not restock the same items.
Can you help me find a specific vintage item?
Absolutely. If you're looking for a particular brand, style or model, feel free to get in touch. We'll do our best to help you source it.
Do you ship internationally?
At the moment, we ship to Portugal and countries within the European Union.
Can I return an item?
Yes. Please refer to our Returns page for full details about our return policy.
A Note About Vintage Footwear
One of the things that makes vintage footwear so special is also one of its unique characteristics.
Before every item is listed, we carefully inspect and clean it, paying particular attention to the condition and flexibility of the sole. However, there is one aspect of vintage footwear that simply cannot be predicted with complete certainty.
In rare cases, the sole may begin to separate from the shoe after the first few wears. This is not necessarily a sign of damage or poor condition. It is a natural consequence of age and long periods without use.
Most shoes are assembled using adhesives that remain flexible through regular wear. As the shoe bends and moves, the adhesive continues to perform as intended. When footwear remains unused for many years, however, the adhesive can gradually dry out and lose its flexibility. Once the shoe is worn again, the movement may cause the sole to separate.
Although this can understandably be frustrating, the good news is that it is usually a very simple and inexpensive repair.
In most cases, applying a quality shoe adhesive is enough to permanently solve the issue. If you prefer, any local cobbler can also carry out the repair quickly and at a very reasonable cost. Once fresh adhesive has been applied, we recommend leaving the shoes unused for around 48 hours so the bond can fully cure.
Fortunately, this is an uncommon occurrence, but we believe it is important to be transparent about the nature of genuine vintage footwear. We hope this explanation helps you better understand why it can happen and reassures you that, should it occur, it is easily resolved.